Who we are
This website is run by BREXIT LOGISTICS & RELOCATION LTD, registered in England and Wales, company number 17487254, registered office 12 Wellington Road, Bidford-On-Avon, Alcester, England, B50 4PU. We are the controller of the personal data described in this policy.
For any question about your data, write to info@brexitlogistics.co.uk.
Our representative in the European Union under Article 27 GDPR is Brexit Logistics S.L., contactable at info@brexitlogistics.co.uk and at Poligono Industrial Trevenez, C/ Rio Sil 18, Campanillas, 29196 Malaga, Spain.
What we collect
- Quote requests. The services you tick, the route and timing of your move or shipment, the size of your home or the goods you ship, your company name if you give it, your first and last name, email address, phone number and any message you add.
- Messages. What you send us when you call, write on WhatsApp or email us.
- Technical data. When you visit the site, our hosting provider records technical data such as your IP address, browser and the pages requested, to keep the site running and secure. To limit abuse of the quote form, we keep a pseudonymised form of your IP address for 48 hours.
- Audience measurement. Only if you accept it in the cookie banner. See our cookie policy.
Why we use it, and on what legal basis
- To answer your request and prepare a quote. These are steps taken at your request before a contract (Article 6(1)(b) of the UK GDPR and of the EU GDPR).
- To keep the site and the form secure. Our legitimate interest in protecting the site and our inbox from abuse (Article 6(1)(f)).
- To measure the audience of the site and of our ads. Only with your consent (Article 6(1)(a)), which you can withdraw at any time from .
We do not sell your data and we do not make decisions about you by automated means.
How long we keep it
- Quote requests and the messages that follow: for as long as needed to answer and follow up, and no longer than 3 years after our last exchange if no contract follows.
- If you become a customer: for as long as the law requires us to keep business and accounting records.
- Your cookie choice: 6 months, after which we ask again.
- Pseudonymised IP addresses used to limit form abuse: 48 hours.
Who receives it
Our team, to handle your request. Our service providers, only to the extent needed for their service:
- Hostinger, our hosting provider, which hosts this website and sends the form emails;
- our email provider, which hosts the mailbox that receives them;
- Google, which provides Google Tag Manager, and the measurement tools it loads only after your consent.
We may also share data when the law requires it.
International transfers
We work from the United Kingdom and Spain. The UK and the European Union recognise each other's data protection as adequate, so data can move between them. If a provider processes data outside the UK and the European Economic Area, we rely on an adequacy decision or on standard contractual clauses approved for the UK and the EU.
Your rights
You can ask to access your data, correct it, erase it, restrict or object to its use, and receive it in a portable format. Where we rely on your consent, you can withdraw it at any time. Write to info@brexitlogistics.co.uk. We answer within one month.
Complaints
If you are unhappy with how we handle your data, please tell us first. You can also complain to the Information Commissioner's Office in the UK (ico.org.uk) or, if you live in Spain, to the Agencia Española de Protección de Datos (aepd.es), or to the authority of the country where you live.
Changes
We may update this policy. The date at the top shows the latest version.